What is your returns and exchange policy?
We have a 30-day 100% satisfaction guaranteed return policy. Please contact us through c.service@bestbuysilicone.com if you have any questions, we will be more than happy to offer help.
You have 3 options when making a return:
  1. Refund: We cannot cancel the order which is during the process, please reject the package, and we will refund you once the package is in the return state.
  2. Partial Refund: You may be able to receive a partial refund for the following products: Any item not in its original condition, damaged, or missing parts for reasons not due to our fault.
  3. Exchange: BBDINO will replace damaged or defective items. If you need to exchange your item for the same product, contact us via:          
Email: c.service@bestbuysilicone.com          Chat: via our website
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