Terms & Conditions of Sale / Returns Policy
What is your returns and exchange policy?
We have a 30-day 100% satisfaction guaranteed return policy. Please contact us through c.service@bestbuysilicone.com if you have any questions, we will be more than happy to offer help.
You have 3 options when making a return:
- Refund: We cannot cancel the order which is during the process, please reject the package, and we will refund you once the package is in the return state.
- Partial Refund: You may be able to receive a partial refund for the following products: Any item not in its original condition, damaged, or missing parts for reasons not due to our fault.
- Exchange: BBDINO will replace damaged or defective items. If you need to exchange your item for the same product, contact us via:
Email: c.service@bestbuysilicone.com Chat: via our website